When my mom and dad opened up shop over 67 years ago, their goal was to provide the lowest prices on the best products in the industry as well as customer service that was second to none. These ambitions still drive the practices of Ruby & Quiri today. From our lowest price guarantee to our expert sales associates, we aim every day to provide a better and easier shopping experience.
If you are not 100% satisfied with your shopping experience at Ruby & Quiri, I want to know about it!
Ruby & Quiri is the largest complete home furnishings center in Upstate New York. Our mission is provide our customers with an outstanding and easy shopping experience. We know that there are lots of other stores that sell the same sofas, refrigerators, mattresses and carpet that we do. Our entire team strives to provide you with the best experience without paying more than at our competitors. We do this in two parts. First our Shop Easy commitments and secondly through our buying group affiliations.
Our Shop Easy commitments are:
As a locally family owned and operated store, many people just assume that we must be more expensive than the national big-box stores. And to be honest, if we did it on our own, we probably would be. However, we have joined forces with thousands of stores like ours. Our membership with not one but three of the largest national buying groups allows us to negotiate with our manufacturers like the big-box stores. Through this collective multi-billion dollar power, we buy from manufacturers as well as the big-box stores and can pass that savings on to our customers. And we care about you a lot more than they ever will.
You’ll find our sales associates, service technicians, and other staff that are dedicated to finding exactly what you are looking for and providing customer service that exceeds expectations at Ruby & Quiri. We invest in our professional, trained team and many of them have worked at Ruby & Quiri for an average of 9 years or more! We believe that it is important to provide a fun and rewarding work environment for our team so they will be motivated to share their knowledge and expertise to our customers.