Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

OPEN to service you Monday Through Saturday, 10am to 6pm. Call, text, or stop in.

Delivery & Installation

At Ruby & Quiri, delivery isn't just getting an item from point A to point B. All members of our delivery team are R&Q employees, not subcontractors. These guys genuiniely care about you and your delivery. They will take the time to make sure your delivery is done right.

We are fanatical about measuring our performance and ensuring your satisfaction. Every customer receives a follow-up phone call after their delivery or service call. We take these surveys very seriously. In fact, if a survey doesn't have PERFECT scores, our leadership team is informed. How does our team do? Amazing - we average a 9.89 out of a possible 10!

You can track the current status of your delivery by entering your sale number below. You can find you sale number on the top right of your sale receipt.

Delivery Dates & Times

​Ruby & Quiri services a huge area. There isn't any way we could delivery to all of these areas every day, so we go to certain areas on specific days of the week. To make delivery scheduling as easy as possible for our customers, we offer next-day delivery seven days a week. We also offer evening local deliveries on Tuesdays and Thursdays..

​At Ruby & Quiri, it is all about exceeding our customers' expectations. Because we sell all kinds of products, we are unable to give our customers specific delivery times. Sometimes a refrigerator delivery can take 30 minutes or an hour and 30 minutes (if we need to take all the doors off the unit and house to get it in). Our delivery trucks are routed by 3pm the day before your delivery. Guests are welcome to call us after that time to get a three-hour time window for their delivery. You can also check online for your three-hour time window by entering your sale number from your receipt above. Our delivery team will give you a courtesy call when they are on the way to your home.

​If you need more lead time, say 30 minutes or an hour, our delivery team can do that too. That way you don't have to sit at home all day waiting for a delivery.

Areas We Serve

​We deliver seven days a week in our local area. If we have your product in stock, we can often deliver it the next day in our Inner Ring area. Every Tuesday and Thursday, we offer evening delivery to our Inner Ring area.

Areas We Serve Legend

View Delivery Area Map in a larger map

Delivery Types

All Deliveries:

  • Deivery team's temperature checked daily
  • Delivery teams wear masks and gloves
  • Guests must maintain social distancing from our delivery teams
  • Guests are called the night before to confirm a safety check to ensure no one in the home has been sick

Boxed Drop-Off Option
Delivery Fee: $0

  • Items remain boxed and unopened
  • If the item can go through the front door of the home or apartment in the original packaging, we will do that. If not, we will leave at the last door it will go through (for example, the main door to an apartment complex or outside an elevator door).
  • Appliance removals are $20. Old appliance must be brought outside first.

Prepped Drop-Off Option
Delivery Fee: Starts at $79.99

  • Items are opened and assembled as much as possible in advance (chairs, entertainment stands, etc.)
  • Hardware is put on and items are inspected
  • Blanketed on truck and blankets removed before delivery
  • Item will be left just inside the door to the home or apartment

Red Carpet Delivery Option
Delivery Fee: Starts at $79.99

  • Items are unpackaged and setup in the home
  • Delivery to room of the guests choice
  • Any electrical cords and hoses for appliances included in this option
  • Removal of all appliances or mattresses (when bagged) included in this option
  • No removal of furniture
Ruby & Quiri